1. Skip to navigation
  2. Skip to content
  3. Skip to sidebar


Blog

Careers·Community Development·Conferences·Crash·Crash Event·Crash the GAC·Creativity·CUNA·CUNA Mutual Group·Filene·Gen Y·Governmental Affairs·Innovation·Leadership·Meetups·Mentorship·News Release·Professional Development

Crash Course in Crashing

(1) Selfie with Jim Nussle. (2) Meeting with my representatives. (3) Group shot with my fellow crashers!

When you sign up to be a crasher, you create these expectations in your head. You might think “Oh, I’m just going to meet a few credit union people, learn some cooperative stuff and not embarrass my CEO at Thunderpunch.” Ok, we did all these things (maybe not that last one), but it’s just hitting the surface of this amazing experience.

Crashing personifies our feelings as young professionals. We are the future of the industry, and it gives us the opportunity to learn how to be ambassadors of our cooperative brand. When you Crash, you can expect to:

LEARN.

Being a lifetime learner is the cornerstone principle of the “Young Professional.” I think we pride ourselves on this quality because it’s admitting that we don’t know everything but we WANT to know more.  Crashing is like an extreme professional apprenticeship. You take in volumes of information in a short amount of time, but you leave with a new appreciation for your job. Yes credit unions help people, but crashing teaches us that we actually help each other too.

CONNECT.

This experience was full of starstruck moments. It is totally intimidating to rub shoulders with people like Jim Nussle, Gigi Hyland and Stan Hollen. But any insecurities you may have had wash away because you are surrounded by bright like-minded individuals ready to hold you up and make you feel included. I compare this feeling to going away to college for the first time: everyone is a stranger at first, but the bonds you create are life-long.

GROW.

I left DC with a spark *queue “this girl is on fire” by Alicia Keys*. I didn’t just come home with knowledge, I brought ideas. Crashing will do that. Blame it on the group dynamics, but I am motivated to share my experiences, encourage others to Crash and build an advocacy program at my credit union. Crashing has opened doors that maybe didn’t even exist, but now I feel empowered to create them.

As I sit here reflecting on these experiences, my phone continues to blow up with messages from fellow crashers. It reminds me to hold on to that excitement, stay motivated to learn more and continue to share the #CUdifference! Thank you for this amazing opportunity. The energy is real, and together we are going to do amazing things.

Change·Collaboration·Community Development·Conferences·Crash Event·Crash the GAC·CUNA·Filene·Gen Y·Ideas·Innovation·Leadership·Meetups·Mentorship·Professional Development

Dear Future Crashers…

Me outside the exhibit hall for the CUNA GAC!

It is just hours after my final event of Crash the GAC 2016 and I am already thinking about the next group of Crashers for the 2017 session. I have gone from being surrounded by inspiring and motivated peers to being alone in a hotel room, unable to stop replaying the extraordinary events from the past 5 days. I’m definitely feeling all the feels. Yes, the schedule was packed, and yes, I’m super tired, but it has been an experience like none other and I can’t help feeling grateful to have been part of it.

Let me start by addressing a few of your potential questions:

  1. Did you get much sleep? Nope, but neither did anyone else, and it is easier to be awake and happy when you have 51 friends who are going through it with you. (Plus, as James aptly reminded us, you can sleep next week.)
  2. Did you like your roommate? Yes! In fact, connecting with my roommate Tara Efird (South Carolina) was one of the top highlights of the entire experience.
  3. Is James Marshall as British as he seems? Even more so.
  4. What happened at Thunderpunch 2016? Not telling. (Yes, this party is that awesome.)
  5. Who makes this Crash happen? So many people! I’d like to send a huge THANK YOU to CUNA and Filene, who support Crash the GAC and the Crashers. We couldn’t attend without CUNA’s generosity, and wouldn’t have our extra sessions without Filene putting together an awesome schedule. (Note: An extra shoutout to CUNA CEO Jim Nussle who has been incredibly supportive!) Everywhere you go you will meet people that shape your experience – take a minute to thank each and every one of them.
  6. Why should I apply to be a Crasher? Because the experience will change your life, if you let it. You will walk away with close friends, valuable connections, and enthusiasm about the credit union movement.

I would like to call out an important topic: engagement. The old saying “you get out of it what you put into it” is so true. While you can’t help but be inspired by the excellent speakers and in awe of Capital Hill, it is your Crasher duty to engage fully and deeply with the people around you. I know there is often aversion to it, but “networking” is not a dirty word – it is simply the term for connecting with others and exchanging information. How could that be bad? If you put yourself out there, be genuinely interested in others, and keep a smile on your face during the late nights and early mornings, you will reap the rewards.

With my roommate, Tara!

I am privileged to have had conversations with amazing people in the credit union movement and they were all so generous with their time and advice. I took copious notes (often on my iPhone in the corner of a bar so I didn’t miss capturing the wisdom of new friends) and I have a handful of business cards that I will definitely be putting to use when I have a question or need guidance in the future. There are so many great photos and quotes on Twitter under #CrashTheGAC16 and #CUNAGAC that will give you a good idea about what to expect from the sessions, and I already know that I will be revisiting those threads regularly.

As I prepare to head back into the real world, motivated and focused, I leave you with this: Credit unions need you to Crash the GAC. This movement, founded on the idea of people helping people, wants and needs talented young professionals that can carry the torch into the future. If we step up and take these development opportunities seriously, we put ourselves in the position to be credit union leaders that protect members and serve communities. The Crashers have the fire – bring on the torch.

big. bright. minds.·Conferences·Crash·CUNA·Filene·Innovation·Technology

Bigger, Brighter, Mind…ier?

I just spent the past two days at Harvard for the ‪#‎bigbrightminds‬ conference, and 24 hours later my mind is still recuperating from being totally blown. I’m back in the office today reflecting on the experience and content, and it’s starting to sink in that I was just exposed to the ideas and leaders who will not only define the credit union movement in the coming years, but in some cases actually shake the broader financial industry to its core, drastically change how millions of Americans will view personal finance and put a spotlight on the interconnectedness of economics, culture and social movements.

Society of Grownups

Nondini Naqui, president and CEO of the Society of Grownups, and Brian Rich, marketing coordinator at Icon Credit Union

We heard from Nondini Naqui from the Society of Grownups in Boston who is less than two years into their Millennial-focused financial literacy campaign and has already helped thousands of young people better understand finances, all while growing their staff to 40 full-time employees (in 22 months) and securing an additional $100 million in funding to expand their much needed services to 10 of the nation’s biggest cities. Like their page and get ready for Naqui’s TED Talk in February because once the world hears her message (delivered with eloquence most presidents would envy), everything is going to change.

We heard Hope Jensen Schau, professor of marketing at the University of Arizona, discuss research showing how Millennials view large institutions with deep skepticism, but place enormous value in peer-to-peer institutions making a social impact. While Millennials are still poorly informed on the subject, her studies have so far shown an enormous interest in credit unions and how they can weave into the “pro-social” mindset of Millennials, who are largely uninterested in supporting institutions that don’t provide a clear social benefit along with their business model.

Jonathan Morduch, professor of public policy and economics at New York University, explained that household incomes today are as volatile as they’ve ever been, fluctuating more than 20% above/below their annualized monthly median income at least five months each year. These extreme spikes and dips highlight the importance of short-term savings – a product and habit that still today eludes consumers and financial institutions alike.

Crashers and Jim Nussle

Some of the Big. Bright. Minds. crashers with Jim Nussle, president and CEO of the Credit Union National Association.

Dennis Campbell, professor of business administration at Harvard Business School, spoke about the importance of freedom within organizational culture and how to design a framework or “boundary systems” that respects hierarchical integrity while empowering employees to make and own critical decisions. Campbell showed research that proved an organization’s culture is not defined by words, but tacitly by the decisions made by leadership and the prioritization of constituents in short term trade-off situations (e.g. when priorities conflict at Amazon or Southwest Airlines, Amazon puts the customer/price first and Southwest puts the organization’s culture first – and the decisions are made openly and in plain sight).

Campbell also discussed an incredible business/case-study in Turkey, where a collections business called TurkAsset is in the process of flipping a toxic industry on its head by simply choosing to view humans as its customers instead of the banks offloading subprime loans.

We were briefed on the latest products and services being developed internally by Filene Research Institute, including some incredible ideas around short-term loan options to neutralize the disastrous payday lending industry and a new credit monitoring app called SavvyMoney that will weave seamlessly into online banking systems for thousands of credit unions nationwide. This amazing program could finally and permanently end the elusive nature of credit scores, help millions of consumers put an end to identity theft, save members thousands by easing the process of debt consolidation and encourage healthier financial habits by providing instant feedback on the consequences of your good and bad financial decisions.

The depth and breadth of topics discussed in such a short window of time is a perfect metaphor for the very business model of Filene, which uses a small staff and enormous levels of talent to research and implement industry-changing ideas to benefit millions of credit union members – and consumers in general – across the country. And what better location but to host the entire event at Harvard, which established the expectation that we were in for a world-class schooling on economic innovations. An enormous thank you to Filene, CUNA, our hosts at the Harvard University Employees Credit Union, our crash host James Marshall, to all of the guest speakers and to everyone else who helped make this such a tremendous learning experience!

Careers·Collaboration·Community Development·Conferences·Crash·Crash Event·CUNA·CUNA Mutual Group·Filene·Gen Y·Ideas·Innovation·Leadership·Meetups·Professional Development

It’s time for Crash Louisiana 2015

Follow us here!

Conferences·Crash·Crash Event·Crash the ACUC·CUNA·Filene·Finance·Gen Y·Ideas·Innovation·Leadership·Meetups·News Release·Professional Development·Updates

Denver, we’re coming for you!

In just under 6 weeks we’ll be in Denver, CO. where we will join credit union professionals from all over the world at the co-chosted World Credit Union Conference and America’s Credit Union Conference by World Council of Credit Unions (WOCCU) and Credit Union National Association (CUNA).

Remember, everything we do is made possible thanks to CUNA! Crash Denver is happening thanks to Fiserv.

We’ll be calling our little excursion; Crash Denver. At Crash Denver, our Crashers will be put through their paces to help build a new credit union business model aimed at the next generation of consumers! This is an exciting opportunity for our group to really put something together which can have real impact in our industry.

We have also been warmly invited to join WOCCU’s World Young Credit Union People program for their events – so our Crashers are certainly going to be working hard!

We will have a reception on Tuesday night of the conference too, which all are welcome to attend. Watch this space!

In the mean time, why don’t you look below to meet our Crashers:

Abram Rodriguez, Border Federal Credit Union, Texas

Alycia Kaiser, Limestone Federal Credit Union, Michigan

Amanda Carrozza, Eagle One Federal Credit Union, Pennsylvania

Amberlee Payne, High Plains Federal Credit Union, New Mexico

Chad Maheux, Seasons Federal Credit Union, Connecticut

Dainelle Riley, USF Federal Credit Union, Florida

Denice Saucedo, North Side Community Federal Credit Union, Illinois

Ryan Manis, Kohler Credit Union, Wisconsin

Shelley, Ennis, New Castle County School Employees FCU, Pennsylvania

Spence LaCroix, Jefferson Financial Credit Union, Louisiana

CUES·NTCUE

Who’s the CUES Next Top Credit Union Exec?

If my experience is any indication, the winner of this prestigious industry award for young professionals will be pretty humbled.

Many people that I meet who have won awards are fairly humble. In most cases, the person being honored was simply doing their part to be involved in something they believed in whole-heartedly. That is how I felt in December 2014 when I learned I was to receive the Wisconsin Society of Association Executives’ first-ever Young Professional Award.

The award recognized my enthusiasm in volunteering to help serve this organization that promotes the professional development of association executives in Wisconsin. I participated in the online community and served on the member engagement task force. In my mind, it was a great organization to be a part of and that is why I put forth maximum effort. While my service didn’t stem from wanting to win an award, being recognized certainly boosted my enthusiasm even higher – and this year I’m leading the member engagement task force!

I imagine that many people who are nominated for the CUES Next Top Credit Union Exec competition are also stunned at first. Those I have talked to who have made it to the final round note that it is truly a life-changing experience to present their projects in a international forum. Not only are they making terrific connections, they get the opportunity to communicate to the CU industry how they are positively affecting their members, community and the movement.

If you have been nominated, take a second to pat yourself on the back and then begin planning your NTCUE application video! What you have done and continue to do for credit union employee  is appreciated by many! If you haven’t been nominated, but are implementing a great program at your credit union, nominate yourself!

Nominations of any credit union employee age 35 (and not a CEO) are open until June 5 on the CUES’ Next Top Credit Union Executive website. You can also follow the contestants’ postings and, in November, watch the presentations and the humbling final awards ceremony live at this link.

Dana Murn-Kohal is CUES’ Professional Development & Innovation Manager

Filene·Gen Y

Could Use GenY Feedback

Hey Cooperative Trust -

As you may know, Filene is piloting “It’s A Money Thing” and we would love to have your feedback on some of the financial literacy content. We have over 40 CUs using the content and we are conducting primary research with some of these CUs but we also want to know what GenY thinks of the content so Currency Marketing put together this online survey.

It’s Friday afternoon…it won’t take long…and the end goal is to financially empower GenY!  Please share it with others too (non-CU friends, family members)…the more feedback the better! Our goal is to have 1,000 people take the survey.

If you complete it you will be entered to win one of three $50 Amazon Gift Cards. Here is the link: https://www.getfeedback.com/r/YPJPbdcy

I appreciate your help. Have a great Memorial Day Weekend.

To start connecting please log in first.